Role Overview

Senior SAP FICO Consultant (AMS | ECC & S/4HANA)

We are seeking an experienced SAP FICO Senior Consultant (10+ years) with strong expertise in SAP ECC and S/4HANA environments, focused on AMS support and incident management. The idóneo candidate will have deep knowledge of Record‑to‑Report (R2R) processes end‑to‑end, with a strong ability to analyze, troubleshoot and resolve incidents in a global delivery model.

Key Responsibilities

- Provide functional support in SAP AMS environment, including:
- Incident resolution (L2/L3 support)
- Service requests and enhancements
- Root cause analysis and problem management

- Manage and support end‑to‑end Record‑to‑Report (R2R) processes, including:

- General Ledger (GL)
- Accounts Payable (AP)
- Accounts Receivable (AR)
- Asset Accounting (AA)
- Closing activities and financial reporting

- Perform incident troubleshooting and resolution, ensuring minimum business impact and compliance with SLAs.
- Coordinate with global teams (onshore/offshore) for issue resolution and continuous improvement.
- Analyze business issues and propose functional solutions and system improvements.
- Support testing activities (SIT/UAT) for fixes, enhancements, and deployments.
- Prepare and maintain functional specifications for developments and enhancements.
- Participate in month‑end close support and stabilization activities in production environments.
- Ensure proper documentation, knowledge transfer, and continuous improvement within AMS operations.

Required Qualifications

- +10 years of experience in SAP FICO.
- Strong experience in:
- SAP ECC and S/4HANA Finance
- AMS support (incident‑driven environments)




- Global support models

- Proven experience in:

- R2R (Record‑to‑Report) end‑to‑end processes
- Incident management and resolution
- Financial process support and optimization

- Hands‑on experience in:

- Configuration and troubleshooting in FI/CO modules
- Integration with MM and SD modules

Technical Skills

- SAP FI/CO (ECC & S/4HANA)
- Strong knowledge in:
- GL, AP, AR, AA
- Financial closing and reporting

- Integration knowledge:

- MM (P2P)
- SD (O2C)

- Experience with:

- Incident management tools (ServiceNow, JIRA)
- Data migration and interfaces (IDOCs, integrations)

- Exposure to:

- SAP Fiori (nice to have)

Soft Skills

- Strong analytical and problem‑solving skills
- Ability to work under pressure in incident‑driven environments
- Excellent communication and stakeholder management
- Experience working in global, multicultural teams
- Proactive mindset and ownership

Languages

- English: Fluent (mandatory)
- Spanish: Nice to have

Nice to Have

- Experience in multi‑country or LATAM implementations
- Knowledge of localizations (tax, e‑invoicing)
- Experience in S/4HANA migration or transformation projects

Value Proposition

- Participation in global AMS programs with high visibility
- Exposure to complex financial processes and large‑scale SAP landscapes
- Opportunity to work in continuous improvement and stabilization phases

Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; or disability.

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📌 Senior SAP FICO (Santiago)
🏢 Infosys
📍 Santiago