Signant Health is seeking a motivated Tier 1 Help Desk Agent to join our Support team. You will be the first point of contact for users interacting with AI-driven Tier 0 systems in clinical trial products, providing technical assistance and issue resolution.
Adecuado candidates have 1–2 years in IT support, strong problem‑solving, and excellent communication skills, with familiarity in CTMS/EDC tools and experience using ticketing systems like ServiceNow.
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📌 AI-Driven Help Desk Agent - Tier 1 Support (Santiago)
🏢 Signant Health
📍 Santiago
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