Process Subject Matter Expert (Santiago)

Process Subject Matter Expert (Santiago)

04 ago
|
Dxc Technology
|
Santiago

04 ago

Dxc Technology

Santiago

Job Description:
About DXC

DXC helps general companies run their mission-critical systems and operations while modernizing IT, optimizing data architectures, and ensuring security and scalability across public, private, and hybrid clouds.
The world's largest companies and public sector organizations trust DXC to deploy services that drive new levels of performance, competitiveness, and customer experience across their IT environments.
Our more than 125,000 employees in over 70 countries are trusted by our customers to deliver transformative technologies that ensure the success, security, and well-being of businesses and people around the world.
By combining our strengths and global expertise, we create solutions and deliver better outcomes for customers across their entire IT landscape.

We are seeking a Process Subject Matter Expert (SME) to provide functional expertise and process guidance in support of business transformation, operational improvement, and change initiatives. This role will act as a key liaison between business stakeholders and project teams,



ensuring that processes are properly documented, analyzed, optimized, and aligned with organizational objectives.

Key Responsibilities
- Serve as the subject matter expert for assigned business processes and operational workflows.
- Analyze current-state processes and identify opportunities for optimization, standardization, and efficiency improvements.
- Support business transformation and change initiatives by providing process expertise and recommendations.
- Facilitate process discovery, workshops, and stakeholder interviews.
- Document process flows, procedures, work instructions, and operational standards.
- Collaborate with project managers, business analysts, technical teams, and business stakeholders to define requirements and expected outcomes.
- Participate in process validation, testing activities, and user acceptance testing (UAT).
- Support organizational change management activities by helping

📌 Process Subject Matter Expert (Santiago)
🏢 Dxc Technology
📍 Santiago

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