Nemak is seeking an experienced Field Support Operations technician to partner with Customer IT teams and Service Desk, delivering 24x5 on-site support for core desktop technologies across Nemak locations. You will handle IMAC/D activities, PC refreshes, and VIP user assistance while maintaining security and operational standards.
You will troubleshoot Windows 10, AD, Intune, Office 365, and VC systems, perform data gathering and analysis, document issues in the KB and ITSM, and follow incident
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📌 Field Support Technician — 24x5 Onsite IT Support (Arica)
🏢 HCLTech
📍 Arica