Technical Account Manager (TAM) (Santiago)

Technical Account Manager (TAM) (Santiago)

05 ago
|
Dxc Technology
|
Santiago

05 ago

Dxc Technology

Santiago

Job Description: At DXC we use the power of technology to deliver mission critical IT services that our customers need to modernize operations and drive innovation across their entire IT estate. We provide services across the Enterprise Technology Stack for business process outsourcing, analytics and engineering, applications, security, cloud, IT outsourcing and modern workplace. Our DXC Analytics and Engineering services empower customers to use data, design thinking and agile software development to embrace and overcome the most complex operational and technological challenges. At DXC you will join a team that provides best-in-class analytics and AI platform solutions, a culture of design thinking and Motivational UX™, a trademarked approach to innovation. About the Role We are looking for a Technical Account Manager (TAM) to serve as a trusted advisor for our clients, ensuring the successful adoption, optimization, and ongoing value of our technology solutions. This role bridges the gap between technical teams and business stakeholders,



combining strong technical expertise with excellent relationship management skills. Key Responsibilities Act as the primary technical point of contact for assigned customers, building strong, long-term relationships. Understand customer business goals and align technology solutions to drive value and outcomes. Provide proactive guidance on system performance, optimization, and best practices. Manage and coordinate the resolution of technical issues, working closely with support, engineering, and product teams. Lead regular service reviews, health checks, and performance reports with clients. Identify risks, escalation points, and opportunities for improvement or expansion. Support onboarding and implementation processes to ensure smooth customer adoption. Advocate for customer needs internally and provide feedback to product and engineering teams. Assist in renewal and expansion efforts by demonstrating value and identifying up...

📌 Technical Account Manager (TAM) (Santiago)
🏢 Dxc Technology
📍 Santiago

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