Company Description

NielsenIQ is a integral measurement and data analytics company providing the most complete and trusted view of consumers and markets in 90 countries covering 90%of the world´s population.
Focusing on consumer-packed goods manufacturers and fast-moving consumer goods and retailers, we enable customers to defy what´s possible How? We combine unparalleled datasets, pioneering technology, and the industry´s top talent to create insights that unlock innovation. Join us and change the landscape.
Learn more at NielsenIQ
Want to keep up with our latest updates? Follow us on LinkedIn | Twitter | Instagram | YouTube
Our commitment to Diversity, Equity and Inclusion
NielsenIQ is committed to reflecting the diversity of the clients, communities and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement and products.



We enthusiastically invite candidates who share that mission to join with us

Job Description

As a Customer Service Issue Management service executive, you will be responsible for providing customer service. Your main objective will be to build trust with customers in terms of the quality of the information received. This through timely communication of changes, coverage analysis, methodological explanations and identification and monitoring of potential quality problems.
Responsibilities:
Continuous communication with the client for application of changes
Coverage analysis, interpretation of results, presentation with client and follow-up to actions triggered by said analysis.
Client Inquiries management: filtering, registration, monitoring, review, communication.
Client Or

📌 Jr. Research Analyst (Santiago)
🏢 Nielseniq
📍 Santiago