Job Overview

Strategic Partner Director is a senior, customer‑facing leader responsible for driving enterprise‑level engagement and maximizing Avantor’s performance across assigned global strategic accounts.

Location and Travel

Germany, Austria, Switzerland or Netherlands.

Travel: ~25%.

Category

Sales / Commercial.

What We’re Looking For

- Education: Bachelor’s degree required
- Experience: 7–10 years of relevant commercial experience within life sciences or a related industry, including demonstrated success managing global strategic accounts in complex, matrixed organizations
- Expertise: Strong commercial and financial acumen, including pricing strategy, margin management, contract performance, and enterprise account planning
- Skills: Exceptional stakeholder engagement and influencing skills, ability to lead through influence across global teams, strong analytical capabilities, and experience leveraging data and insights to drive strategic decisions
- Languages: Proficiency in English required; additional European languages are an advantage

How You Will Thrive And Create An Impact

- Enterprise Account Leadership: Own the global customer relationship across regions, acting as the single point of accountability and building strong executive partnerships.
- Commercial Performance & Growth: Drive revenue, margin, and share‑of‑wallet growth by identifying opportunities and leading strategic account plans.
- Governance & Contract Accountability: Oversee end‑to‑end contract performance, ensuring compliance with terms and pricing.
- Customer Improvement Plan (CIP): Develop and execute a multi‑year plan with clear priorities, ownership, timelines, and measurable outcomes.
- Field Engagement: Maintain strong customer presence through site visits and QBRs,



building trust with key stakeholders (≈25% travel).
- Cross‑Functional Leadership: Lead global account teams, align strategy with execution, and drive collaboration across stakeholders.
- Supplier & Partner Integration: Partner with suppliers to enhance customer value through aligned capabilities, innovation, and supply continuity.
- Operational Execution: Deliver commitments with discipline, ensuring timely communication, preparation, and issue escalation.
- Continuous Improvement & Innovation: Drive ongoing improvements and digital initiatives that deliver measurable business and customer value.

What We Offer

- A collaborative, general environment
- Opportunities to work with leading life science customers
- Career growth in a high‑impact strategic role
- Competitive compensation and benefits

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Avantor is proud to be an equal opportunity employer.

EEO Statement

We are an Equal Employment/Affirmative Action employer and VEVRAA Federal Contractor. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state/province, or local law.

If you need a reasonable accommodation for any part of the employment process, please contact us by email at and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case‑by‑case basis.

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📌 Strategic Partner Director (m/w/d) (Santiago)
🏢 Avantor
📍 Santiago