At BairesDev®, we've been leading the way in technology projects for over 15 years. We deliver cutting-edge solutions to giants like Google and the most innovative startups in Silicon Valley. Our diverse 4,000+ team, composed of the world's Top 1% of tech talent, works remotely on roles that drive significant impact worldwide.

When you apply for this position, you're taking the first step in a process that goes beyond the ordinary. We aim to align your passions and skills with our vacancies, setting you on a path to exceptional career development and success.

Telephony

Engineer at BairesDev As a Telephony Engineer, you will design and maintain enterprise-grade communication systems, focusing on robust telephony infrastructure and contact center platforms. You will ensure high-quality voice and real-time communication services by optimizing network paths and system configurations.

What You'll Do Design and manage production-grade telephony infrastructure.

Implement and configure CCaaS platforms to meet business needs.

Develop and optimize complex IVR designs and call routing strategies to enhance user experience.

Manage Session Border Controllers (SBC) to ensure secure and efficient voice traffic flow.

Troubleshoot and resolve high-level technical issues within telephony and contact center environments.





Collaborate with cross-functional teams to integrate telephony solutions with existing internal workflows.

What We Are Looking For 5+ years of experience in Infrastructure, Telephony, or Systems Engineering.

Proven expertise in designing and managing telephony infrastructure using SIP, VoIP, and WebRTC protocols.

Proficiency in implementing and configuring contact center platforms such as Genesys, NICE, Five9, or Twilio.

Hands-on experience with SBC, call routing, and IVR design for enterprise-grade communication systems.

Advanced proficiency in English. How we do make your work (and your life) easier: 100% remote work (from anywhere).

Excellent compensation in USD or your local currency if preferred

Hardware and software setup for you to work from home.

Flexible hours: create your own schedule.

Paid parental leaves, vacations, and national holidays.

Innovative and multicultural work environment: collaborate and learn from the general Top 1% of talent.

Supportive environment with mentorship, promotions, skill development, and diverse growth opportunities. Join a global team where your unique talents can truly thrive and make a significant impact! Apply now!

📌 Telephony Engineer - Remote work (Chile)
🏢 BairesDev
📍 Chile