Cloudbeds is hiring a Customer Support Manager for LATAM to lead a remote team of Support Leads delivering exceptional hotelier assistance worldwide.You will own escalation processes, coach teammates, and drive CSAT/NPS, SLA, and FCR metrics while leveraging AI tools to raise efficiency and quality.
This role requires strong hotel ops background and outstanding communication across remote teams.
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📌 Latam Support Manager — Lead & Elevate Remote Service (Santiago)
🏢 Cloudbeds
📍 Santiago
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