Description
At GHD, we don’t just believe in the power of commitment, we live and breathe it every day.
That’s why we pledge to support and empower all of our people to make a positive impact when working hand in hand with our business to drive change. We'll help you accelerate your career and empower you with the right technology and training as you bring ideas and projects to life.
Together with your colleagues, clients and partners, you'll make an impact that is felt by all. See where your commitment could take you.
Who are we looking for?
Ready to grow your career within the technical support stratosphere? Look no further As an IS Technician you will lead all aspects of client focused technical support and customer service on supported technology, applications and platforms to enable delivery of work to GHD’s clients. The individual within this opportunity will function as an escalation point within the team, perform coordination functions, and take a lead role in projects and initiatives in your region.
In an ever changing world,
it requires creativity and innovation to stay ahead.
We’re seeking the curious, those who are stimulated by fresh thinking and a desire to shape our communities in new, positive ways.
As part of a truly general team, working on complex and rewarding projects, you'll be at the forefront of driving change.
See what the power of commitment can do for you.
Working with an energetic and high performing team, this position offers a variety of work and will see you involved in:
- Provide technical support for requests made by clients
- Complete assigned tasks via the ticketing system, Manager and other sources to meet or exceed service levels
- Accurately update and/or log all tasks/client requests in the ticketing system
- Installation & control of approved software applications being used by the company
- Troubleshoot and resolve issues related to software, hardware, mobility, printers, etc
- Troubleshoot and resolve network related issues
📌 IS Technician (Santiago)
🏢 GHD
📍 Santiago