Job summary: Lead and manage PerformanceIQ® Services projects from a production process perspective, focusing on identifying new sales opportunities and generating long‑term service contracts. This role connects technical expertise, commercial strategy, and service execution to convert opportunities into direct sales and profitable new service contracts.

Responsibilities

- Manage the technical execution of PerformanceIQ® Services, focusing on identifying potential sales and contract opportunities.
- Bridge technical expertise, commercial strategy, and service execution to convert opportunities into profitable service contracts.
- Prepare and analyze process information to identify opportunities that drive sales of equipment and/or solutions within the FLS product line or value propositions related to consignment contracts or long‑term services.
- Provide technical support across other areas as required by the organization.
- Facilitate continuous improvement initiatives, promoting the standardisation of area processes and collaboration with the rest of the organization.
- Provide technical support to clients on laboratory testing and/or metallurgical process matters related to specific projects.
- Conduct on‑site technical audits, reviewing and identifying improvement opportunities related to FLS equipment, analysing process data, and interviewing relevant operational personnel.
- Provide occasional support in commissioning of FLS equipment on process‑related matters.
- Promote a culture of safety and self‑care, complying with established standards, policies,



and requirements; actively participate in annual HSEQA plans and programmes and report incidents, near‑misses, unsafe acts or conditions.
- The position is associated with a Technical Manager role, requiring expertise in Process Engineering and Reliability.

Requirements

- 15+ years experience in mining: process plants, equipment or services with at least 5 years experience in plant operation.
- Experience in metallurgical testing at laboratory and pilot scale.
- Knowledge of mining equipment for comminution, classification, separation and other processes.
- Management and analysis of metallurgical process data (preferably using statistical data analysis tools).
- Advanced English proficiency.
- Ability to travel to customer sites to conduct client visits, present proposals and deliver final diagnostic reports and solution recommendations.
- Experience in at least one of the following:
- Technical sales
- Service proposals
- Equipment or process engineering
- Consulting or optimisation services

What We Offer

- Opportunity to work on strategic mining projects worldwide.
- Career growth within a respected integral mining technology leader.
- Exposure to regional and international project environments.
- Collaborative and high‑performing team culture.
- Opportunity to influence operational excellence and customer success.
- Competitive compensation and benefits package.
- A workplace focused on innovation, sustainability and continuous improvement.
- Access to a dedicated recognition platform to celebrate achievements, share appreciation and stay connected globally.

#J-18808-Ljbffr

📌 PerformanceIQ Service Manager (Santiago)
🏢 FLSmidth
📍 Santiago