Liberty Mutual Surety has an excellent opportunity in Santiago de Chile for a Billing and Collections Analyst. In this role, you will perform customer accounting activities by analyzing and reconciling customer accounts, as well as providing superior customer service to our agents and brokers.

Liberty Mutual Surety, a business unit of Liberty Mutual Insurance, is the world’s largest globally Surety, including in the United States. Conducting business worldwide through fronting relationships and Liberty-owned subsidiaries, we provide bonds in over 60 countries for construction firms, manufacturers and suppliers, and commercial enterprises on an account and transactional basis. We are committed to building mutually profitable relationships by providing smart business solutions, ease of doing business, and consistent, responsive service. Liberty Mutual Surety is dedicated to the communities we serve and highly values a diverse workforce in more than 18 countries.

Job Responsibilities
Monitor daily AR aging; prioritize and execute collection actions.
Contact customers (phone/email),



secure payments and document outcomes. Apply cash receipts.
Investigate and resolve invoice disputes; coordinate with Underwriting/Finance.
Support month end AR reconciliations and ad hoc reporting.
Provide exceptional customer service by communicating via telephone and writing with internal and external customers.
Analyze and reconcile agent/broker accounts. Ensure all transactions are documented in the appropriate system.
Contact internal and external customers regarding outstanding premiums.
Build rapport with agents/brokers and internal departments. Actively listen to customers' requests and inquiries and find solutions.
Input data and maintain logs for recording and tracking transactions. Monitor and ensure compliance with policy and procedures; identify trends in activities and outcomes. Ensure that accounts are balanced and reconciled.
Perform cash applications, cash disbursements p

📌 Billing & Collections Analyst (Santiago)
🏢 Liberty Mutual Surety™
📍 Santiago