Senior PS Forward Deployed Engineer
Experience: 5 to Not Available years Location: Chile Skills: Genesys Cloud, Google CCAI, Salesforce, Microsoft, NICE CXone, AWS Connect, ServiceNow, APIs, data pipelines, AWS, Azure, GCP, conversational AI, agent assist solutions, voice, chat, messaging channels, REST APIs, event-driven architectures, JSON, SQL, Tableau, Power BI, data governance, privacy, security practices, customer journey mapping, omnichannel CX processes About Genesys
Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements. We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And,



while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together. Role Overview
As a Forward Deployed Engineer at Genesys, you will act as the bridge between customer ambition and successful AI transformation. You will partner directly with strategic customers across Latin America to design, prototype, and operationalize Genesys AI solutions that improve customer experience and business performance. At Genesys, we are transforming how organizations connect with their customers through empathy, collaboration, and innovation. This role offers the opportunity to create meaningful impact by helping enterprises move from AI explor

📌 Senior PS Forward Deployed Engineer (Chile)
🏢 Genesys
📍 Chile