We are seeking a Solution Architect to join our team. This role offers the opportunity to shape technology strategies and deliver impactful solutions for patient service platforms and integrations. You will work in a collaborative environment, partnering with stakeholders to drive innovation and ensure alignment with business goals. The adecuado candidate will bring a strategic mindset and a passion for designing scalable, compliant, and modern architectures.

Responsibilities Lead the design of solutions and develop comprehensive blueprints for patient service platforms and their integrations

Provide architectural guidance and review for multiple platform solutions, emphasizing low-code and no-code approaches

Advise on multi-channel orchestration strategies to ensure seamless integration across Salesforce platforms (Health Cloud, Experience Cloud, Salesforce Voice, Life Sciences Cloud, Agentforce, Data360), Salesforce Marketing Cloud, CRM, web platforms, and webinar tools

Review and recommend best practices for consent management solutions to ensure compliance and enhance user experience

Evaluate and guide the design of data pipelines and data governance strategies from a holistic perspective

Advise on AI and machine learning solution architecture using Snowflake Cortex AI, Gen AI frameworks, and AWS technologies

Oversee reporting and dashboarding solutions, including Power BI, to ensure they meet business requirements

Review integration strategies for patient service platforms to ensure scalable and compliant architecture Requirements Minimum 8 years of relevant work experience in solution architecture or related roles

At least 3 years in leadership, management, or coordinator positions





At least 2 years of experience leading teams of 20 or more employees

Hands-on experience with Salesforce platforms including Health Cloud, Experience Cloud, Salesforce Voice, Life Sciences Cloud, Agentforce, and Data360

Experience with Salesforce Marketing Cloud for multi-channel orchestration

Proficiency with Snowflake, dbt, Airflow, Collibra, Unix, and Python for data engineering and integration

Proven track record of integrating these technologies in complex environments

Demonstrated ability to drive solution design and create detailed solution blueprints

Advanced English communication skills, both spoken and written, at C1+ level Nice to have Experience with Gen AI frameworks such as Langchain and Langgraph, and AWS stack including S3, EC2, Sagemaker, and Bedrock for advanced AI and cloud solutions

Familiarity with Power BI for business intelligence and reporting

Knowledge of Amazon Voice, Mulesoft, OneTrust, Sitecore, and Rippit for additional integration and platform capabilities We offer International projects with top brands

Work with global teams of highly skilled, diverse peers

Healthcare benefits

Employee financial programs

Paid time off and sick leave

Upskilling, reskilling and certification courses

Unlimited access to the LinkedIn Learning library and 22,000+ courses

Global career opportunities

Volunteer and community involvement opportunities

EPAM Employee Groups

Award-winning culture recognized by Glassdoor, Newsweek and LinkedIn EPAM is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, disability, protected veteran status, or any other characteristic protected by applicable law.

📌 Solution Architect (Chile)
🏢 EPAM Systems
📍 Chile