Responsible for installation of UIH diagnostic imaging equipment within a designated product range at the customer site;Work closely with Customer Care Center (regional and headquarter level) to carry out troubleshooting, maintenance, and updates of designated product modalities under supervision;Attend service training courses and work toward completion of UIH Professional Certificate to build competence in providing technical assistance and support to our customers;Escalate at appropriate situations when customer satisfaction is compromised and ensure contractual obligations are met.Other tasks assigned by supervisors.Qualification Requirements:Technical associate's degree or above;Familiar with the principle and structure of diagnostic imaging equipment (CT/ MR/PET//Ultrasound, etc.).
Good IT, Microsoft Office and Networking Infrastructure skills;Have the ability to find and troubleshoot faults in the field;Strong communication and coordination skills, good customer-oriented service manner, excellent team cooperation spirit;A versátil approach to work, travel and unsociable hours;Valid driving license and good driving record.
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📌 Customer Service Engineer (Santiago)
🏢 United Imaging Healthcare - Latin America
📍 Santiago