Services Manager – Project Services

Lead and manage the Project Services function for Chile and Peru integrated operation (or assigned geography/business unit), ensuring excellence in Project Controls, Estimating, and Document Control across proposals and project execution. The role is accountable for functional governance, resource capability, project delivery support, forecasting accuracy, estimating quality, document management compliance, and continuous improvement. The Services Manager acts as the functional leader for Project Controls, Estimating, and Document Control personnel while partnering with Operations, Project Managers, and Commercial teams to achieve safe, predictable, and profitable project delivery.

Principal Responsibilities

- Functional Leadership Lead the Project Services organization, including Project Controls, Estimating, and Document Control teams. Develop capability, succession plans, and competency improvement programs. Establish a high-performance culture focused on accountability, accuracy, collaboration, and customer service.
- Project Controls Management Provide governance and assurance for: Cost control Planning and scheduling Progress measurement Forecasting and productivity analysis Risk and opportunity management Change management Earned Value Management (EVM) Ensure project controls processes are consistently applied across all projects. Review project performance, identify trends, and recommend corrective actions. Support project reviews, monthly performance reporting, and executive governance processes.
- Estimating Leadership Own the estimating function for proposals, studies, and project phases. Ensure estimates are developed in accordance with Worley estimating procedures and approval processes. Maintain estimating tools, benchmarks, productivity factors, and historical databases. Review estimate accuracy, assumptions, contingencies, staffing plans, and commercial alignment. Support bid strategies, major pursuits, and client presentations. Drive estimating consistency and lessons learned across projects.




- Document Control & Information Management Establish and maintain document control standards and compliance. Ensure effective utilization of approved EDMS platforms (Aconex, SharePoint, etc.). Monitor document workflows, transmittals, turnaround times, and deliverable quality. Ensure document management processes support project execution, audits, and closeout requirements. Promote data integrity, traceability, and governance across all projects.
- Operational & Commercial Support Support Operations in achieving revenue, GM, and EBIT objectives. Participate in project reviews, risk reviews, estimate reviews, and gate approvals. Ensure Project Services resources are effectively deployed to maximize utilization. Support project staffing, resource forecasting, and general delivery models.
- Governance & Continuous Improvement Ensure compliance with Worley Management System requirements. Drive implementation of best practices, digital tools, automation, and reporting improvements. Lead audits, health checks, and maturity assessments. Develop KPI dashboards for service performance.

Requirements

- Education Bachelor's Degree in Engineering, Construction Management, Project Management, or related field. Master's Degree or MBA desirable.
- Experience 20+ years of experience in EPCM, EPC, consulting, or major capital projects. 10+ years in leadership positions.
- Demonstrated experience managing: Project Controls Cost Management Scheduling Estimating Document Control / Information Management
- Experience supporting large mining, infrastructure, energy, or industrial projects and EOC / EPCM Technical Competencies
- Earned Value Management Cost Forecasting Change Management Risk Management Estimating Methodologies (AACE Class 1–5) Document Management Systems (Aconex, TeamBinder, SharePoint)



Advanced Excel and reporting tools
- Planning and Estimating Leadership Competencies Strategic Thinking Commercial Acumen Client Relationship Management Team Leadership & Coaching Influencing & Stakeholder Management Decision Making Under Uncertainty Continuous Improvement Mindset Resource Planning & Workforce Development Estimating Estimate accuracy against approved ranges Bid win rate support Estimate review compliance Document Control Transmittal turnaround performance Deliverable cycle-time performance Audit compliance score EDMS utilization compliance People Staff utilization Retention rate Succession coverage Employee engagement

Company Culture

Building on our past. Ready for the future Worley is a global company of energy, chemicals and resources experts headquartered in Australia. We partner with our customers to deliver projects and create value across the life of their assets. We specialize in consulting, engineering, procurement and construction across the project lifecycle, with services extending through to operations and decommissioning. Leveraging extensive experience and AI-enabled delivery, we support customers in navigating complexity as they meet today's needs and transition to more sustainable solutions.

We want our people to be energized and empowered to drive sustainable impact. So, our focus is on a values-inspired culture that unlocks brilliance through belonging, connection and innovation.

We’re building a diverse, inclusive and respectful workplace. Creating a space where everyone feels they belong, can be themselves, and are heard. And we're not just talking about it; we're doing it. We're reskilling our people, leveraging transferable skills, and supporting the transition of our workforce to become experts in today's low carbon energy infrastructure and technology.

Whatever your ambition, there’s a path for you here. And there’s no barrier to your potential career success. Join us to broaden your horizons, explore diverse opportunities, and be part of delivering sustainable change

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📌 Director, Project Controls (Santiago)
🏢 Worley
📍 Santiago