Serves as the first point of contact for day-to-day communications with designated clients, follows up on correspondence, will manage individual projects to completion.May supervise junior colleagues in the completion of projects. Works to strengthen and grow account relationships.
Develops an understanding of client businesses by conducting research, may provide research on industry or other issues and prepares peer benchmarking studies for client and or team use.
Supports colleagues by managing day-to-day aspects for designated accounts and conducts ensuing account management tasks including: working with legal on contract development, requests and gathering of information from carriers or colleagues, participating on projects, liaising between internal senior professionals and organizing meeting logistics to ensure customer satisfaction.
May lead meetings with clients and other Marsh colleagues in the performance of delivering consulting advice
Mitigates account concerns or issues encountered,
addresses problems in a timely manner and applies judgement as to when and what to escalate up to senior level colleagues.
Reports to senior colleagues on relationship satisfaction to ensure a mutual understanding both internally and externally.
Develops and maintains a fluency in the company's and carrier’s products, colleagues and operations to enrich work performed and develop improved capabilities
For U.S. colleagues only, click here to review additional responsibilities and our reasonable accommodations standards.
Marsh Risk is a business of Marsh (NYSE: MRSH), a integral leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information about Marsh Risk, visit marsh.com, or follow us on LinkedIn and X.
Marsh is
📌 Carrier Relationship Management (Santiago)
🏢 Marsh McLennan
📍 Santiago
Postulate a este anuncio
Muestra tus habilidades a la empresa, rellenar el formulario y deja un toque personal en la carta, ayudará el reclutador en la elección del candidato.