Job Responsibilities:
Responsible for installation of UIH diagnostic imaging equipment within a designated product range at the customer site;
Work closely with Customer Care Center (regional and headquarter level) to carry out troubleshooting, maintenance, and updates of designated product modalities under supervision;
Attend service training courses and work toward completion of UIH Professional Certificate to build competence in providing technical assistance and support to our customers;
Escalate at appropriate situations when customer satisfaction is compromised and ensure contractual obligations are met.
Other tasks assigned by supervisors.

Qualification Requirements:
Technical associate’s degree or above;




Familiar with the principle and structure of diagnostic imaging equipment (DR/CT/ MR/PET/RT, etc.). Good IT, Microsoft Office and Networking Infrastructure skills;
Have the ability to find and troubleshoot faults in the field;
Strong communication and coordination skills, good customer-oriented service manner, excellent team cooperation spirit;
A versátil approach to work, travel and unsociable hours;
Valid driving license and good driving record.

Key Competences:
System installation
System configuration and debugging
Troubleshooting
Replacement of spare parts
On-site training

📌 Customer Service Engineer (Santiago)
🏢 United Imaging Healthcare - Latin America
📍 Santiago