Veeam is the Data and AI Trust Company, specializing in helping organizations ensure their data and AI are fully understood, secured, and resilient to enable the acceleration of safe AI at scale. As the market leader in both data resilience and data security posture management, Veeam is built for the convergence of identity, data, security, and AI risk. Headquartered in Seattle with offices in more than 30 countries, Veeam protects over 550,000 customers worldwide, who trust Veeam to keep their businesses running. Join us as we go fearlessly forward together, growing, learning, and making a real impact for some of the world’s biggest brands.About The RoleHelp drive the financial decisions behind world-class customer experiences. As an FP&A; Analyst supporting the Customer Experience (CX) organization, you’ll partner with leaders across Renewals, Customer Success, Professional Services, and Customer Support to own operating expense and headcount planning for your designated areas.You’ll play a key role as a trusted Finance partner to CX leadership — delivering accurate forecasts, leading recurring reporting processes, and turning financial results into insights that shape real business decisions. The impact is visible: smarter spend, better-informed leaders, and plans the business can actually execute against.What You’ll DoOwn operating expense tracking and reporting across CX, including vendor spend, travel & expense, and personnel costsLead headcount planning, hiring alignment, and workforce cost modeling using Pigment, Workday, and other planning toolsOwn monthly forecast cycles end to end, with accountability for accuracy and clear communication of the key drivers behind the numbersBuild, maintain, and enhance OpEx and workforce models in Pigment to support planning and scenario analysisDeliver variance analysis (actuals vs. plan/forecast) and translate results into insights and actionable recommendationsEnsure alignment between actuals, forecast, and budget, resolving discrepancies independently and keeping assumptions consistent across systems and stakeholdersOwn recurring CX reporting across expense, headcount,



and key operational metricsLead preparation of analysis and materials for QBRs and executive updates, including ownership of expense, headcount, and P&L; componentsConnect financial results to operational drivers such as capacity, utilization, productivity, and cost per resourceAct as a trusted advisor to CX leaders by proactively identifying cost drivers, risks, and opportunities — and challenging assumptions where neededLeverage NetSuite, Coupa, Workday, Pigment, Hyperion, Concur, and Navan to support planning, reporting, and analysisWhat You’ll Bring5-7 years of experience in FP&A;, corporate finance, or a similar analytical roleBachelor's degree in Finance, Accounting, Economics, or a related fieldStrong financial modeling and analytical skills, with the ability to independently own models and deliverablesDeep experience with forecasting, budgeting, and variance analysisAbility to connect financial results to operational drivers and influence business decisionsExperience with planning tools such as Pigment, Hyperion, or similar (e.G., Anaplan), and systems like NetSuite, Workday, Coupa, Concur, or NavanStrong attention to detail with the ability to manage competing priorities and deliver under tight timelinesExcellent communication and stakeholder management skillsAdvanced proficiency in English with excellent written and verbal communication skillsAbility to work effectively across teams, regions, and time zonesBonus SkillsExperience supporting Customer Success, Renewals, Professional Services, or Customer Support organizationsExperience leveraging AI, automation, or workflow technologies to improve efficiency and reporting cyclesExperience working in a global,



fast-paced environmentExperience building or enhancing planning models in a high-growth SaaS or subscription businessWhat You’ll GetComprehensive Health Coverage - Fully employer-paid medical, dental, and vision insurance for employees and eligible dependents, including virtual care servicesWellbeing & Mental Health Support - Access to an Employee Assistance Program (EAP) that includes confidential therapy sessions, plus legal and financial counseling servicesFinancial Protection Benefits - Company-provided life and disability insurance to help support employees and their familiesPaid Time Off & General Recharge Days - Vacation time, statutory holidays, and additional company-wide VeeaMe Days dedicated to rest, wellbeing, and self-careFamily-Friendly Leave Programs - Competitive maternity, paternity, adoption, and other leave benefits that support employees through important life momentsGive Back to Your Community - Employees receive paid volunteer time each year through the Veeam Cares programPlease note: The position is based in San Jose, Costa Rica. If the applicant is permanently located outside of Costa Rica, Veeam reserves the right to decline the application. All applications must be submitted in English.#FT1Veeam Software is an equal opportunity employerand does not tolerate discrimination in any form on the basis of race, color, religion, gender, age, national origin, citizenship, disability, veteran status or any other classification protected by federal, state or local law. All your information will be kept confidential.Personal data collected during the recruitment process will be processed in accordance with our Recruiting Privacy Notice, which explains how your information is collected, used, and handled in connection with hiring activities. By applying for this position, you consent to this processing.By submitting your application, you confirm that the information provided, including any supporting documents, is complete and accurate to the best of your knowledge. Any misrepresentation, omission, or falsification may result in disqualification from consideration or, if discovered after employment begins, termination of employment.#J-18808-Ljbffr

📌 Fp&A Analyst (Volcán San José)
🏢 Protection Game
📍 Volcán San José