Job Description

ISP Key Responsibilities
Operating Model
- Own and lead the re-design and implementation of a new onboarding model
- Ensuring the new operating model and approach is efficient, effective, scalable, and globally consistent
- Define and maintain onboarding frameworks and playbooks to drive consistency and best practice
- Ensure the onboarding model enables rapid, low-risk integration into group standards, across functions
- Balancing speed of integration with protection of education quality and local context
- Align resource and capacity planning to the acquisition pipeline, including proactive management of regional bandwidth and constraints

Delivery
- Own end-to-end onboarding function (re-design and BAU activity)
- Running a scalable onboarding pipeline aligned to acquisition volumes
- Ensure acquisition readiness in partnership with Group functions, Divisions, and Regions ahead of completion
- Act as the primary escalation point for complex, sensitive, or high-risk onboarding challenges, ensuring swift and practical resolution




- Facilitate cross-functional coordination to align on key tasks, timelines, and deliverables
- Build strong relationships and trust with newly acquired school leadership teams
- Play a proactive role in decision making and issue resolution – acting with authority to challenge our functions and divisions
- Operate effectively across complex, multicultural, and multi-time zone environments
- Lead, support, and mentor a geographically dispersed onboarding team to deliver high-quality outcomes

Governance
- Ensure robust oversight, transparency, and risk management across onboarding
- Establish and manage onboarding governance structures, including stage gates, reporting cadences, and decision forums
- Track and report on progress, risks, issues, and dependencies across all onboarding activities
- Ensure consistency, accuracy, and transparency of reporting to support strategic decision-making
- Provide clear, concise updates t

📌 Director/a Ciclo Senior (Santiago)
🏢 International Schools Partnership
📍 Santiago