POSITION SUMMARY

Enter status of rooms cleaned. Complete checklists to report cleanliness and
condition of each assigned area. Complete required Housekeeping paperwork.
Identify room assignments and type of cleaning required for each room. Inspect
guest rooms after being cleaned by Housekeeper. Respond promptly to requests
from guests and other departments. Enter guest rooms following procedures for
gaining access and ensuring vacancy before entering.

Assist management in hiring, training, scheduling, evaluating, counseling,
disciplining, and motivating and coaching employees; serve as a role model.
Follow all company and safety and security policies and procedures; report any
maintenance problems, safety hazards, accidents, or injuries; complete safety
training and certifications; properly store flammable materials. Ensure uniform
and personal appearance are clean and professional; maintain confidentiality of
proprietary information; protect company assets. Welcome and acknowledge all
guests according to company standards; anticipate and address guests’ service




needs; assist individuals with disabilities; thank guests with genuine
appreciation. Ensure adherence to quality expectations and standards; identify,
recommend, develop, and implement new ways to increase organizational
efficiency, productivity, quality, safety, and/or cost-savings. Develop and
maintain positive working relationships with others; support team to reach
common goals; listen and respond appropriately to the concerns of other
employees. Speak with others using clear and professional language. Move, lift,
carry, and place objects weighing less than or equal to 55 pounds without
assistance and in excess of 55 pounds with assistance. Ability to push and pull
a loaded housekeeping cart and other work-related machinery over sloping and
uneven surfaces. Reach overhead and below the knees, including bending,
twisting, pulling, and stooping. Stand, sit, kneel, or walk for an extended
period across an

📌 Team Leader-Housekeeping (Santiago)
🏢 Marriott
📍 Santiago