We are looking for a Solution Architect to join our team.

This position provides the opportunity to influence technology direction and deliver effective solutions for patient service platforms and integrations. You will collaborate with stakeholders to drive innovation and ensure that technology strategies align with business objectives. The adecuado candidate is strategic, detail-oriented, and passionate about building scalable and compliant architectures.

Responsibilities

Direct the creation of solution designs and develop thorough blueprints for patient service platforms and their integrations
Offer architectural guidance and review for various platform solutions, focusing on low-code and no-code methodologies
Advise on strategies for multi-channel orchestration to achieve seamless integration across Salesforce platforms such as Health Cloud, Experience Cloud, Salesforce Voice, Life Sciences Cloud, Agentforce, Data360, Salesforce Marketing Cloud, CRM, web platforms, and webinar tools




Review and suggest best practices for consent management solutions to ensure regulatory compliance and improve user experience
Evaluate and guide the development of data pipelines and data governance strategies from a comprehensive perspective
Provide recommendations for AI and machine learning solution architecture using Snowflake Cortex AI, Gen AI frameworks, and AWS technologies
Oversee the implementation of reporting and dashboarding solutions, including Power BI, to ensure alignment with business needs
Review integration strategies for patient service platforms to guarantee scalable and compliant architecture

Requirements

At least 5 years of relevant experience in solution architecture or similar roles
Minimum 2 years in leadership, management, or coordinator positions
At least 2 years of experience leading teams of 5 or more people
Practical experience with Salesforce platforms including Health Cloud, Experience Cloud, Salesforce Voice, Life Sciences Cloud, Agentforce, and Da

📌 Solution Architect (Chile)
🏢 EPAM Systems
📍 Chile