About Signant Health
At Signant Health, we help bring life-changing treatments to patients faster. We are a global evidence generation company that supports clinical trials with smart technology, scientific expertise, and hands-on operational support — so better data leads to better decisions in healthcare. We embrace AI and advanced technologies to enhance every aspect of what we do, from data analysis to operational efficiency.
Our teams work at the intersection of science, technology, and patient experience, delivering digital solutions powered by AI innovation that make clinical trials more efficient, more accurate, and more accessible around the world. Trusted by leading pharmaceutical companies and CROs, our platforms and services support studies across more than 90 countries and have contributed to hundreds of new drug approvals.
If you are motivated by meaningful work, general impact, and innovation in clinical research and digital health — including the opportunity to work with cutting-edge AI technologies — you will find purpose and opportunity at Signant Health.




About the Role
The Solutions Specialist is the first point of contact for all post-deployment device and shipment inquiries across clinical supply chain operations. This role is responsible for triaging, owning, and resolving issues that arise after devices and shipments have been deployed — including basic device installation, connectivity troubleshooting, incorrect configurations, shipping documentation, and returns. When issues exceed scope, this specialist ensures a clean, documented handoff to the Senior Solutions Specialist. This role ensures that internal stakeholders, clinical sites, and third-party logistics partners receive fast, accountable, and expert support without needing to navigate multiple teams.
KEY ACCOUNTABILITIES
Serve as the single point of accountability for all post-deployment device and shipment inquiries; triage, prioritize, and own resolution — escalating to Senior Solut

📌 Solutions Specialist (Santiago)
🏢 Careers Signant Health
📍 Santiago