Dimov Tax is a fast-growing, BBB A+ accredited CPA and accounting firm serving individuals and businesses nationwide. Our distributed team relies on dependable technology, responsive support, and well-managed internal systems to serve clients efficiently and protect sensitive information.
We are looking for an IT Systems and Support Administrator who can take ownership of day-to-day technology support and core systems administration. This is a hands-on role for someone who enjoys solving problems, helping people, improving processes, and making sure important details do not fall through the cracks.
The person joining us will receive a structured handoff of the role's systems, processes, and documentation.

About the role
You will be the primary point of contact for internal technology needs across a remote team. Your work will range from resolving everyday user issues and setting up new employees to managing access, supporting business applications, documenting procedures, coordinating with vendors, and helping protect confidential client and company data.




This role is best suited to a resourceful IT generalist who can investigate unfamiliar issues, communicate clearly with non-technical colleagues, and carry problems through to resolution. You should be comfortable balancing planned administrative work with incoming support requests and knowing when an issue requires escalation.

Key Responsibilities
End-User Support
Serve as the primary contact for employees technology questions and issues.
Troubleshoot account access, email, file permissions, printing, workstation, and common business-software problems.
Provide patient, clear support to employees with different levels of technical experience.
Track requests, communicate status, and follow issues through to a confirmed resolution.
Set up, configure, maintain, and reset employee workstations as needed.
Maintain accurate device and equipment records for a remote workforce.
Systems and Access Administration
Administe

📌 IT Systems and Support Administrator (Chile)
🏢 George Dimov
📍 Chile