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Key Account Manager Operations

Delivery Hero

Operations, PM & Business Systems Santiago Chile Remote Junior Permanent Jul 27, 2026

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Core Responsibilities

Monitor key indicators such as Vendor Fail Rate (VFR), AWT, and Inaccuracy. Identify deviations, analyze root causes, and design action plans to recover performance. Develop reports and follow-up routines with partners and internal teams. Ensure proper implementation of functionalities and policies, and manage audit findings and inaccuracies.

Requirements

At least 1 year of experience in similar roles with direct contact with Clients/Partners. Bachelor's degree in Commercial Engineering, Business Administration, or related fields. Intermediate-advanced Excel skills.

Additional Information

Experience Level

Junior

Employment Type

permanent

Work Mode

Remote

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