Royal Caribbean Group is seeking an Assistant Front Desk Manager to lead a front desk team aboard our ships, delivering industry-leading service. You will coach, train, evaluate and develop staff, manage schedules and guest feedback with proactive resolution, and maintain knowledge of key performance indicators to own the guest experience.
The role emphasizes desk visibility, handling Sea Pass cards, lost luggage, cash services, announcements, and using MS Office to track performance and ensure
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📌 Front Desk Team Lead - Guest Experience Champion (Santiago)
🏢 Royal Caribbean Group
📍 Santiago
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