Royal Caribbean Group seeks an Assistant Front Desk Manager to supervise a front desk team delivering industry-leading service to our guests aboard the ship. This role focuses on coaching, training, and evaluating staff, while addressing guest feedback and ensuring resolutions are implemented effectively.
You will maintain knowledge of KPIs, guest ratings, and comments to foster ownership of the guest experience and empower the team to uphold high standards across all desk services.
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📌 Front Desk Team Lead — Guest Experience Champion (Chile)
🏢 Royal Caribbean Group
📍 Chile
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Muestra tus habilidades a la empresa, rellenar el formulario y deja un toque personal en la carta, ayudará el reclutador en la elección del candidato.