NULogic in Santiago, Chile is seeking an experienced Incident Manager to oversee the full incident lifecycle within a 24×7 IT operations team. You will coordinate resolver teams, communicate incident status to stakeholders, and contribute to knowledge base and continual improvement initiatives.
The role requires 3-5 years in incident management or ITSM, ITIL 4 Foundation, and hands-on experience with ServiceNow and xMatters.
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📌 Remote Incident Manager | ITSM & 24/7 Ops Lead (Santiago)
🏢 NULogic
📍 Santiago
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