Tidal is seeking an experienced Customer Support Representative for an established ecommerce brand.
This remote, full-time contractor role involves managing customer inquiries, resolving order and product concerns, and providing accurate support through Gorgias.You will handle about 500 tickets per month, maintain a warm, professional brand voice, and coordinate with fulfillment and inventory teams.
Strong written and verbal English, and independent work habits, are essential.
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📌 Remote Customer Support Specialist (Ecommerce) (Santiago)
🏢 TIDAL
📍 Santiago
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