Cabify is seeking a Head of Operations & Customer Experience in Santiago to lead planning and optimization of operations aligned with business objectives, and to ensure a superior experience for riders, drivers, fleets, and corporate clients.
You will direct Customer Support strategy, guarantee high service levels and retention, and drive data, automation, and AI initiatives to improve efficiency and service quality. This is an on-site executive role in a fast-growing marketplace.
📌 Head of Operations (Región Metropolitana)
🏢 Lato Jobs
📍 Región Metropolitana
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