PostingJurisdictions:To support US Eastern Time working hours
Our Firm:
Sterlington PLLC is a full-service law firm focusing on complexcorporate, litigation, executive compensation, and private wealth matters. As a firm, we focus on theeconomicas well as the legal aspects of our matters.
Among other strengths, Sterlington is the ultimate law firm for founders, senior executives, and UHNWIs as well as their related businesses.
Learn more at:www.sterlingtonlaw.com/
The Opportunity
This role is a great fit for someone who enjoys owning thecollectionsprocess and making a direct impact on cash flow. As a Collections Specialist,you'llbe the primary point of contact for customers on outstanding balances, working proactively and professionally to resolve issues and securetimelypayments.You'llpartner closely with internal teams to address billing questions, keep accountsaccurate, and improvecollectionsprocesses over time.It'sa hands-on, visible role where persistence, communication,
and attention to detail truly matter.
What You'll Do:
- Own collections end‑to‑end for assigned client accounts, following up on overdue invoices by phone and email
- Make outbound collections calls (this is not an email‑only role) and handle payment conversations professionally
- Negotiate payment plans when needed and document commitments with clear follow‑up
- Monitor AR aging and proactively flag collection risks before balances escalate
- Resolve billing questions and disputes by working closely with billing, accounting, sales, and client services
- Apply and reconcile payments, credits, and adjustments accurately
- Maintain clear, well‑organized records of all collection activity and client communications
- Support month‑end close by keeping AR balancesaccurateand up to date
- Take full ownership of the AR aging report,updatingand analyzing it weekly
- Produce and share a weekly collections prior