12 ago
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CommandLink
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Chile
About your new role:
Command|Alert is CommandLink's signal-processing core: the engine that turns raw security, monitoring, and customer-defined telemetry into alerts customers actually trust. Alert fatigue and noise are the top complaint across every competitor in this space, and this role exists to make sure our alerts are the ones people don't tune out.
As a Staff Software Engineer on Command|Alert, you'll operate across the two to three teams that touch alerting, from rule evaluation and anomaly detection through delivery and downstream notification. You'll drive the org's most consequential decisions on how the correlation and alerting engine is architected, dive into whichever team or project needs your depth, and balance near-term reliability work with the long-term technical foundation the product is built on.
This is a role for someone who reasons fluently across data: taking in security tooling, monitoring telemetry, syslog, OpenTelemetry, and L2-L4 network protocols, deriving real network and system topologies and the dependencies between them,
and using that context to make LLM-driven reasoning over correctness, troubleshooting, and remediation actually work.
Key Responsibilities:
Set the architecture for how Command|Alert evaluates rule-based thresholds, ML anomaly scores, and correlation logic to produce high-fidelity alerts, across both general alerts we define and alerts customers define themselves.
Own the reliability of the alerting pipeline end to end: from OpenSearch alert evaluation through Kafka delivery via OpenSearch callbacks to downstream notification, including idempotency guarantees and soak-tested behavior under sustained load.
Drive the correlation strategy that turns diverse sources (security tooling, monitoring telemetry, syslog, OpenTelemetry, L2-L4 network protocols) into usable network and system topologies and their dependencies, and make that context usable for LLM reasoning over investigations and remediation.
Lay the technica
📌 Staff Software Engineer, Alerting Platform (Chile)
🏢 CommandLink
📍 Chile