Overview
Department: Commercial - Sales & Account Management
Employment Type: Permanent - Full Time
Location: Santiago, Chile
Description
Are you enthusiastic about energy transformation? Do you enjoy being in a client-facing position and proposing worldwide Market Analysis solutions to leading companies, utilities, banks, and investment funds in the energy industry?
Aurora is seeking an Account Management Specialist to join our Commercial team. In this role, you'll drive sales and manage accounts for our energy market subscription and software services – with a focus on clients from Chile and Brazil. We’re looking for someone with a strong commercial mindset, excellent communication skills, and a passion for Account Management. You’ll play a crucial role in client interactions and contribute to our growth in a dynamic, collaborative environment with opportunities for progression and innovation.
Successful candidates should ideally be fluent in English, Portuguese, and Spanish, and have around 1–2 years of experience, preferably in commercial roles or commercial-related work.




This position is offered with a full-time employment contract.
Only applications with a resume in English will be considered.
Key Responsibilities
- Onboard customers to our services and strategically map out accounts to identify future opportunities.
- Track and improve engagement metrics to enhance client interactions and satisfaction, leveraging growth and developing strategies to enhance account value through cross-selling Aurora's full-service portfolio.
- Achieve and exceed net retention targets by fostering growth and addressing client needs effectively.
- Develop a deep understanding of several strategically important accounts by building strong relationships across multiple touchpoints.
- Maintain regular contact with key stakeholders, identify opportunities for growth, and proactively nurture new connections within the organization to enhance collaboration and drive long-term value.

📌 Account Management Specialist (Región Metropolitana)
🏢 Aurora Energy Research
📍 Región Metropolitana