This position pays $18/hr. This position is Part Time, working 18-24 hours per week.

Job Description

This position pays $18/hr. This position is Part Time, working 18-24 hours per week.

This position will be located at 912 Green Bay Rd., Winnetka, IL 60093.

For this position, you will be required to work through the holiday season 2026. Working holidays such as Thanksgiving and Christmas will be required. No time off will be given between November 27th - December 25th, 2026.

The Hotel Chocolat Sales Associate is responsible for ensuring that customers are welcomed into stores and provided with excellent service, making sure that our stores, inclusive of all elements of Retail, Food & Beverage, are well presented according to our Retail Excellence guidelines. To accomplish Hotel Chocolat’s mission of ‘Making People Happy Through Chocolate’

Product knowledge is vital to the brand image.

Job Role And Responsibilities

Customer Experience – Responsible for providing excellent customer experiences through delivery of our experience program, Phoenix,



which will include welcoming customers, exploring the customer needs and being available to answer any questions or provide any support they may need, to deliver an excellent customer journey in our stores through retail, whilst optimizing sales through effective customer experience and selling techniques.

Brand – Be a Brand Ambassador and you will share and develop your retail and cocoa knowledge to give all our customers a consistent customer experience.

Product knowledge – Responsible for learning our range of products including the variety of products and categories we sell, how we grow cocoa and manufacture our products, allergens and our commitments to sustainability and ethics. Will also be running tasting sessions and demonstrations for customers of products.

Stock – Working with the team on receiving deliveries, adhering to H&S; guidelines, and ensuring stock is safely secured in stockroom areas. On the shop

📌 Sales Associate at Hotel Chocolat (Puyehue)
🏢 Winnetka-Northfield-Glencoe Chamber of Commerce
📍 Puyehue