Operations Manager (Santa Margarita)

Operations Manager (Santa Margarita)

12 ago
|
EōS Fitness
|
Santa Margarita

12 ago

EōS Fitness

Santa Margarita

EōS Fitness is bold, upbeat, and motivating. Not only in our fitness routines, but in our work environment as well. Like our members, our employees know how to rise to a challenge and handle it head on. EōS Fitness' Core Purpose is to create loyal, lifelong fans and exercise practitioners. To achieve this purpose, our Core Values are: Take Personal Responsibility, Be Optimistic & Have Fun, Learn & Grow, Be A Team Player, and Fight Hard To Win.

Core Purpose

To create loyal, lifelong fans and exercise practitioners.

Our Operations Manager, reporting to the District Operations Manager, is responsible for overseeing the Service team as well as day-to-day tasks resulting in Operational Excellence throughout the gym. Beyond greeting and directing members, guests, and team members upon entry, they serve as representatives of our gym's commitment to exceptional service. The broad spectrum of responsibilities for the Operations Manager includes customer service, monitoring and tracking revenue goals, managing retail, member fees compliance,



inspecting and reporting on gym functionality and cleanliness, partnering with the sales, fitness, facilities, and marketing team to improve overall gym performance and upholding brand standards. Our Operations Manager remains versátil and adaptive to the evolving needs of our gym, with duties subject to change under the discretion of management.

Position Purpose

Lead, coach, and train the Service team to create a fun atmosphere, be great hosts, and be the hub for information for our members, guests, and staff.

Responsibilities
- Passionate about creating an elevated member experience through a friendly and approachable manner, actively listening to their needs and concerns, and providing clear and helpful responses.
- Hiring, training, scheduling, and supervising staff members, including kids club, front desk, and janitorial staff.
- Effectively communicate goals, expectations, and procedures to staff members, ensuring everyone und

📌 Operations Manager (Santa Margarita)
🏢 EōS Fitness
📍 Santa Margarita

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