These shifts attract enhanced pay rates in line with organisational policy.
Additional Information
Job share arrangements will be considered.
We require a Clerical Officer to provide admin/clerical support within the Health Records Department at Victoria Hospital, Kirkcaldy.
The job holder will work within the Bed Bureau team, covering A&E; at Victoria Hospital and occasionally at MIU, Queen Margaret Hospital.
In A&E; and MIU, the job holder will provide front‑line service to patients arriving at each department and will record patient attendance and admissions via Trakcare. The role requires confidence in dealing with anxious and upset patients or relatives, showing empathy and delivering professional customer service.
Administrative tasks include running reports, accurately updating data,
preparing and scanning medical case notes/ED cards, and uploading to the clinical portal.
Training on the NHS Fife Switchboard may be required. The post requires excellent written and oral communication skills and will largely involve handling calls into the Switchboard from both internal and external callers, responding to pager requests, responding to emergency calls, monitoring alarms and providing advice and support on telephony services to NHS employees and the public.
Ad hoc duties may be requested by Health Records Supervisors to ensure efficiency across the 24/7 Inpatient and Emergency team.
A high level of accuracy and attention to detail is essential due to data being uploaded to a live clinical system.
Relevant admin/clerical experience is required as is the ability to prioritise and manage the day‑to‑day workload in a busy environment. The role demands working both independently and as part o
📌 Health Records Clerical Officer (Región Metropolitana)
🏢 NHS Scotland
📍 Región Metropolitana
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