SAP Basis / NetWeaver Administrator (HANA Focus)

Role Summary

We are seeking an experienced SAP Basis / NetWeaver Administrator with strong SAP HANA database expertise to support and optimize a global SAP landscape. This role is responsible for ensuring system availability, performance, stability, and continuous improvement across enterprise SAP environments.

The successful candidate will support business-critical SAP systems in a 24x7 global environment, working closely with infrastructure, database, and project teams.

Support Hours: Eastern Time Zone

On-call, weekend, and maintenance window support required

Key Responsibilities

SAP Basis Administration
- Administer and support SAP systems (ABAP & Java stacks).
- Perform installations, upgrades, patching, and system maintenance.
- Manage SAP GUI deployments, background jobs, printers, and system monitoring.
- Troubleshoot performance issues using HANA Studio, HANA Cockpit, and DBA Cockpit.
- Support SAP integrations and interface monitoring.

Incident & Change Management




- Provide L2/L3 production support and major incident management.
- Perform root cause analysis (RCA) and drive issue resolution.
- Ensure SLA compliance and adherence to change management processes.
- Communicate status updates to stakeholders and management.

Performance & Continuous Improvement
- Monitor system health, performance, and capacity utilization.
- Support capacity planning and performance optimization initiatives.
- Drive automation, process improvements, and operational efficiencies.

Disaster Recovery & High Availability
- Support SAP HANA, SQL Server, MaxDB, and Content Server DR environments.
- Participate in failover testing, DR drills, and HA validation activities.

Collaboration
- Work closely with Project Managers, infrastructure teams, and general SAP support teams.
- Support governance processes including SAP Solution Manager and ChaRM.
- Contribute to knowledge sharing and best-practice adoption.

SAP HANA Database E

📌 Senior SAP BASIS Netweaver (Región Metropolitana)
🏢 Infosys
📍 Región Metropolitana