Responsibilities
- Orders booked responsibility for whole offering
- Promote Valmet´s lifecycle offering and solutions
- Identify and document customer plans, needs and objectives and converting them into sales and development projects; guide customer selecting solution options.
- Know customer´s decision making and purchasing processes and guiding us through it
- Support customer negotiations and coordinate Valmet wide offerings
- Guide mill teams towards bundling and value adding solutions
- Developing a trusted advisor relationship with key customer stakeholders, working as lead point of contact for all matters
- Expanding scope on existing customers and paving the way for whole offering (contracts, standards etc.)
- Coordinating and leading of activities in the client interface, including communication with the customer, visits, product promotion, sales and success of delivery
- Collecting and following customer feedback and satisfaction
- Assisting with high severity requests or issue escalations as needed
- Mill shutdown-restart and service clock scheduling
Requirements
- 5 – 8 years of experience in the pulp and paper industry
- Degree in civil engineering or related field
- Advanced level of written and spoken English is required
We offer a vibrant work environment that values innovation and seeks to integrate individuals who wish to develop within dynamic and energetic learning settings. We are looking for people who enjoy teamwork and are eager to contribute to our clients' success. This position will allow you to contribute to the organization's success while also providing an opportunity for personal growth.
http://www.valmet.com Valmet is a global technology leader serving process industries. We work together with our customers throughout the entire lifecycle, delivering cutting-edge technologies and services as well as mission-critical automation and flow control solutions. Backed by more than 225 years of industrial experience and a general team of o