Postúlate en Kit Empleo: kitempleo.cl/empleo/1ds58r

General Information
- Req #
- WD00088374
- Career area: Customer Experience
- Country/Region: Chile
- State: Región Metropolitana de Santiago
- City: Santiago de Chile
- Date: Friday, September 26, 2025
- Working time: Full-time

Additional Location: Chile – Región Metropolitana de Santiago – Santiago de Chile
Overview
Ownership of marketplace operations, including step by step until delivery, after-sale claims and E2E tracking reports. Responsibilities include creating internal purchase orders, requesting credit unblock, handling logistics delivery, tracking till customer reception, managing customer claims in the marketplace platform, keeping consolidated reports, handling conciliations, and attaining sales targets defined for the route-to-market.
Key Responsibilities
- Work with local Online Sales Manager to identify products/options to be marketed through Marketplace, define prices and promotions.
- Handle marketplace integrators platforms to load products and download required reports and data.




- Coordinate marketplace sale pricing and promotional pricing; conduct PFV (price‑for‑value) analysis to ensure competitive offerings.
- Create and manage commercial relationships with Marketplace KAMs to ensure the brand and store are promoted.
- Plan and execute based on promotional calendars defined by Marketplace.
- Close end‑to‑end operations with financial conciliations.

Required Qualifications
- Bachelor's Degree or advanced student in Marketing, eBusiness or related fields such as Business Administration, Communications, Advertising.
- At least 2 years of experience in operations management, eCommerce, eBusiness or related areas; experience as Customer Representative.
- Advanced English proficiency (oral and written) and advanced Excel skills (formulas, pivots).
- Passion for driving fast‑paced, end‑to‑end business.
- Self‑motivated, able to work independently with minimal supervision; capable of handling urgent‑important matters.
- Availability to work on a hyb

Postúlate en Kit Empleo: kitempleo.cl/empleo/1ds58r

📌 Marketplace Operations Sr. Analyst (Santiago)
🏢 Lenovo
📍 Santiago